Refund policy

📄 Spinetec Refund Policy

At Spinetec, your comfort and satisfaction are our top priorities. If you're not completely happy with your purchase, we're here to help.

✅ 30-Day Money-Back Guarantee

We offer a 30-day return window from the date of delivery. If your product doesn’t meet your expectations, you can return it for a full refund — no questions asked.

📦 Return Conditions

To be eligible for a return:

  • Items must be in clean, gently used condition

  • Products must be free from stains, damage, or excessive wear

  • All original components must be included

If your return is accepted, we'll send you instructions on how and where to send your package.

🚚 Return Shipping

Customers are responsible for the cost of return shipping unless the item is damaged, defective, or incorrect.

🔁 Refunds

Once your return is received and inspected, we’ll process your refund within 5–7 business days to your original payment method. You’ll receive a confirmation email once your refund has been issued.

📩 Need Help?

If you have questions about a return or need assistance, contact us at:
📧 support@spinetec.co